Opening an account on POLLYCASH is quick and easy. Just click the "Sign Up" button in the top corner and fill in all the required information. Then you will receive an email with a confirmation link—follow that link to verify your email address. Once your account is verified, you can start playing right away.

Fairness is the foundation of our relationship with customers, as it builds trust and long-term cooperation. That’s why the majority of the games we offer are fair, meaning that all game outcomes are just and can be verified by the players themselves. Additionally, we closely monitor all games to ensure they comply with RNG certification requirements and our gaming license issued in Curaçao, in accordance with principles of fairness.

The fastest way to reset your password is to click the "Forgot Password?" link. After that, you will receive an email with a link to create a new password. If you're unable to do this on your own or don't receive the email, please contact our support team via live chat or send us an email at [email protected]. We will get back to you as soon as possible.

It may be hard to believe, but deposits are lightning-fast! You can start playing all our games immediately after making a deposit.

This depends on the payment method you choose. Typically, the minimum deposit ranges from €10 to €20 (or the equivalent amount). Please visit our "Payments" page for more information.

Our goal is to provide the best payment service. That’s why all your withdrawal requests are processed in the blink of an eye. However, in some cases, processing may take longer (up to 12 hours). Please visit our "Payments" page for more information.

Bonuses are additional funds credited to your account. The amount of the bonus depends on the promotion's terms, and all players must meet the wagering requirements before they can withdraw these funds.

You just need to log in to your account and go to the "Bonuses" tab. There you will find all the information about your active bonuses and the wagering requirements. If you need further assistance, feel free to contact our support team via email or live chat.

To receive the welcome bonus, you must make a deposit of at least €20 (or the equivalent amount in another currency). Don’t forget to enter your bonus code in the “Bonus Code” field when making the deposit, and then click “Add.” The bonus will be automatically credited to your account immediately after the deposit is successfully processed.

Please visit our "Bonus Terms and Conditions" page for more detailed information.

Absolutely! POLLYCASH offers its customers the opportunity to play in demo mode. This feature allows you to play without the risk of losing real money and gives you the chance to become a skilled player confident enough to play for real.

In the event of technical issues during a game, some game rounds may remain unfinished. However, the round still continues on the server, and any winnings, if applicable, will be credited to your account.

Absolutely. Our website uses 128-bit SSL (Secure Socket Layer) encryption, as well as the most advanced PGP protocol to ensure the secure and fully protected transmission of confidential data. You can be confident that credit card numbers and personal information are securely protected — at the highest level available worldwide.

Yes, you will need to verify your account upon request. From the moment the request is made, you will have two weeks to complete the verification process

Yes. We offer you the option to reopen your account after a certain period of time. To do this, please contact our support team via live chat or send us an email at [email protected]. We will take care of it as soon as possible.

Yes, you can permanently close your account. Please note that in this case, you will not be able to restore it in the future or create a new account on POLLYCASH.
To permanently close your account, please contact our support team via live chat or send us an email at [email protected]. We will get back to you as soon as possible.